Yu Sleep purchases may be returned within 60 days of the purchase date under the stated one-time guarantee. A return is not automatic. Begin by emailing support@yu-sleep.com with your full name, purchase email, ClickBank invoice, order number, reason for the request, and a clear count of opened, unopened, used, or empty bottles.
Wait for support to approve the request and provide instructions. After approval, return all bottles connected with the order, including opened, used, or empty containers, to the designated return address. Include the order number inside the parcel. Bottles that are not returned are not eligible for reimbursement.
Use a trackable shipping service. Send support a photo of the receipt or label and write the full tracking number in the support ticket. A return shipped within the 60-day period may remain eligible even if the warehouse receives it after the deadline.
The customer pays return shipping. Original shipping and handling costs are deducted, and the stated policy describes an 85% refund rather than reimbursement of every charge. Refunds are issued after the returned package is received and checked.
This is a one-time guarantee. A customer who previously received a refund for Yu Sleep is not eligible for a second refund on a later purchase. Keep the invoice, approval emails, tracking record, and proof of delivery until the request is complete. Bank posting times may vary after a refund is issued.
